SERVICE DEPARTMENT
Advanced Training. Proven Support. Maximum Uptime.
At Leslie Equipment Company, delivering exceptional service is at the core of everything we do. Across our locations in Ohio, Kentucky, and West Virginia, our experienced team is committed to keeping your equipment operating at peak performance.
From certified field and shop technicians to welding, painting, fluid analysis, and preventative maintenance programs, we provide complete support solutions for new and used construction, forestry, and pipeline equipment. Our goal is to help maximize productivity, improve safety, and minimize downtime for your fleet.
Every Leslie Equipment technician completes rigorous training through John Deere University to maintain certification and stay current with the latest equipment technologies. Our in-house Product Specialists and Certified Technicians also provide expert support for John Deere Precision Construction Technology, Wirtgen Group products, and a wide range of specialized equipment solutions.
Combined with extensive in-house training and access to John Deere’s Dealer Technical Assistance Center and Service Center Software, our team is equipped to diagnose and repair equipment accurately and efficiently the first time. From articulated dump trucks and wheel loaders to dozers, excavators, and attachments, Leslie Equipment delivers dependable service you can count on.
Call us toll free at
888-694-4695
or fill out our Service Request form today!
WORKSITE SOLUTIONS
OPERATIONS CENTER MACHINE MONITORING
Operations Center gives you the power from your computer to track machine locations, hours, machine alerts, and other important diagnostic information. Through Operations Center you can see machine idle time and fuel usage which allows you to maximize your fleet utilization. Another benefit of Operations Center is it will send you machine alerts so you can prevent failures and costly downtime. There is also a Operations Center App that can be downloaded to your smart phone or tablet which provides machine locations, hours, and diagnostic codes. This gives you the power of Operations Center anytime you are away from your computer.
FLEET CARE
Fleet Care is a John Deere industry leading program that interprets machine information and gives you suggestions on how to keep your machines running at their top performance abilities. Fleet Care will send you notifications by email letting you know when a PM is due or if your machine has any diagnostic codes that need to be addressed.
SERVICE ADVISOR REMOTE
Service Advisor Remote allows Leslie Equipment to access your machine remotely without having to visit the jobsite. Leslie Equipment has the ability to access codes, perform recordings, or update computer software from their shop. This step saves you money by cutting down or eliminating the need for a service technician to respond to the machine.
GRADE CONTROL
Grade Control is a system that maximizes your efficiency while on the jobsite. This GPS system will allow for more precise grades and speed up the process by minimizing the need for several passes. Grade control can be added to a machine you already have or can be purchased as an option from the factory.
PAYLOAD WEIGHING
Payload Weighing is an onboard system that gives the operator the ability to take measurements of individual or cumulative loads. This information can also be accessed in the office allowing for more accurate loads and business optimization. This system is standard on all John Deere ADT’s and is available for all John Deere Loaders.
In order to sustain long-term customer relationships, we depend on our certified CSA's (Customer Service Advisors) who are trained to provide services to lower your operating costs. They call on customers promoting service, parts, preventive maintenance and undercarriage inspections; while further developing our relationship with our customers.